Our digital and cultural transformation is a driver for the deployment of a company project with a societal vocation, based on 5 programs:
COOPERATE, by exporting a unique governance model to all our countries
PROGRESS, by innovating to generate sustained and sustainable growth
ENCOURAGE, by making every employee an actor in a collective ambition
INSPIRE, by creating a bond to give everyone the power to act
PRESERVE, by engaging an ambitious environmental policy
Up group’s business success and international development are linked to its historical attachment to the cooperative values that inform its identity.
While the Group is disseminating this distinctive culture within its teams and subsidiaries around the world, it is also striving to make its voice heard by public authorities and civil society, to promote a model of development that is fairer and more sustainable, and is based on democratic governance.
Innovating for sustained and sustainable growth
Up group draws its values from a model of societal responsibility, and is investing in a sustainable economy, whose dynamics of innovation and entrepreneurship aim to serve a more social and fairer society.
One goal: Always improve the way we meet the needs of our clients and the expectations of our beneficiaries.
"Our development dynamic aims to incorporate new customer, beneficiary and trader uses, with a more cross-functional approach to our offers for an enriched and fluid user experience."
494 M €
No matter what country the Group is present in, we develop our activities with a constant resolve to bring new solutions to our beneficiaries, to strengthen customer service, and to put technology in its rightful place: serving user practices.
In order to consistently expand our offer, we rely on collective intelligence and agility.
Cross-fertilization between subsidiaries across borders and activities, new working methods and ways of managing projects, participatory innovation, cooperation with start-ups, co-construction with our customers... are at the heart of Up group’s development.
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on 4 continents
Up pools its expertise and shares its know-how by adapting it to the culture of each of its countries of operation. This grass-roots form of organization and the strong responsiveness of our teams contribute to the success of our business model and are enabling the success of our international development.
At Up, doing business differently also means to innovate differently, in order to keep one step ahead.
Its process for selecting and funding start-ups, as well as its program of experimentation, enables it to quickly test innovative models.
Learning expeditions, for a closer understanding of what merchants need, co-developing with its ecosystem, deploying projects in "Lean Start-up" mode - in order to perform tests with users at every stage of the project... Up is implementing different ways of meeting the challenges of the digital economy.
Making every employee an actor of a collective ambition
75% of employees trained in the Group
From training to defending equal opportunities, from social dialogue to quality of life at work, to strengthening our common identity, our approach is based on our resolve to make every employee an actor in our collective ambition.
Learn more about our social policy: ANNUAL REPORTS
Building sustainable relationships with our ecosystem
For Up group, belonging to the social economy means a dual obligation of solidarity and responsibility.
Our philanthropy policy embodies UP group’s very purpose, in the shape of support for projects carried out by civil society, in France and in our countries of operation. It is aimed at vulnerable, socially excluded audiences, and revolves around the four basic families of needs, namely education and culture, food, housing and health.
The Foundation and the Subsidiaries have committed 675 K€ to restoring the power to act to 40 000 beneficiaries in 5 countries
For Up, being a different and committed kind of economic player also requires buying and consuming differently. In order to build a purchasing approach that is consistent with its societal strategy, and build lasting relationships with its suppliers, Up developed a responsible purchasing charter in 2015, inspired by its values (commitment, solidarity, fairness, innovation, entrepreneurship).
Engaging in an ambitious environmental approach
Up group is convinced of the importance of contributing to sustainable development objectives, particularly on environmental aspects. Up considers that its impact on the environment must be positive.
That is why the Group has engaged in concrete actions to reduce this impact and is aiming for full carbon footprint offset.
By raising awareness of the teams in all its subsidiaries in France and internationally, it is doing what is necessary to contribute more proactively and responsibly to the fight against global warming and for waste reduction.
Up has set ambitious objectives, consistent with the principle of a sustainable economy, to contribute each day to preserving the planet for future generations.
"Through communication and by building awareness among our employees, we want to enable them to understand the challenges of climate change, to appreciate their own capacity to take action, and to encourage them to make a hands on commitment. In Romania, Up received an award for its environmental initiative to plant 100,000 trees before 2021."
Paper from sustainably managed forests:
100% in France